Website Privacy Notice for RxForms, Total Document Solutions, Inc.


This privacy notice (“Notice“) describes the practices related to information collected from visitors to this website (“Website“). This Notice only applies to information collected on RxForms Website(s). If you are a California resident, please also see the “Additional Information for California Residents” section below, for further information on our collection and use of your information.

We are sensitive to the privacy concerns of visitors to our Website(s), and we understand that you may have questions about how we collect and use information that you provide to us through our Website(s). Please take a minute to read this Notice so that you can better understand our Website information practices. If you have questions about this Notice, please contact us as described below. If you have questions about the privacy practices of RxForms, Total Document Solutions, Inc. any of its subsidiaries or affiliates, please consult the privacy notice for the appropriate entity for further information.

 

Personal Information Collected and How It Is Used

Personal information is information that identifies you or relates to and is identifiable to you. We collect personal information, such as name, email, phone number and other personal information you submit or that we request, through our Website(s) when you complete any online form, application, survey or request for information available on our Website(s). Therefore, if you do not wish for us to obtain your personal information, please do not submit it to us. However, please be aware that if you choose not to provide us with certain personal information, we may not be able to provide you with the services or information that you requested.

We use information that you provide to us through our Website(s) in order to provide you with specific services and products that you request, to respond to your inquiries and requests for information, to provide you information, including marketing communications, about additional services that may be of interest to you, to offer you products and services we believe may interest you, to improve our services and our Website(s) and tailor them to your preferences, to maintain the security and integrity of our systems, to comply with legal and regulatory requirements, industry standards or guidelines, and our own internal and RxForms’ policies, to provide information to you about RxForms, to provide you with package tracking features, to help prevent fraud, unauthorized or criminal activity, claims and other liabilities, to perform data analysis, including market and consumer research, and financial analysis, and to measure the effectiveness of our advertising efforts online and otherwise.

 

Non-Personally Identifiable Information

When you visit our Website(s), certain information about your visit may be automatically logged by us or our third party service providers, through “cookies” and “web beacons.” A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon” also known as an Internet tag, pixel tag or clear GIF, links web pages or applications to web servers and may be used to transmit information back to a web server. We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience. We also gather statistical information about use of our Website(s) in order to continually improve their design and functionality, understand how they are used, and assist us with resolving questions regarding them.

We also may use third-party web analytics services on our Website(s), such as Google Analytics, to provide us with information about how visitors to our Website(s) interact with those sites. This information is collected anonymously, reports website trends without identifying individual visitors, and may include your IP address (from which we may derive your approximate location), which is the number assigned to your computer whenever it is connected to the Internet, your operating system, screen settings, Web browser software, referring website, and certain demographic information about you. Generally, we use this information for system improvement and administration, security, statistical analysis purposes, and other internal business purposes. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

With your permission, we may collect the physical location of your device by, for example, using satellite, cell phone tower or WiFi signals. We may use your device’s physical location to provide you with personalized location-based services and content.

Neither we nor any third parties operating on our Website(s) collect personal information about your online activities over time and across different websites. Our Website(s) is not designed to respond to “do not track” signals from browsers.

We may also anonymize personal information you submit through the Website(s) by cleansing it of any information which might allow you to be identified or contacted, and combine this non-personally identifiable information with that of other visitors to the site. We use this information for internal business purposes, such as analysis and planning by our marketing and customer service departments.

 

Information Sharing and Disclosure

We share personal information with RxForms and RxForms may use such personal information in accordance with RxForms’ privacy notice available at www.rxforms.com/privacy-policy. RxForms’ use may include direct marketing to you, providing you with customer service and other services related to your use of the center and/or this Website, and disclosure upon request of any law enforcement or other governmental agency, or when legally mandated. We may also disclose personal information to third parties who perform functions on our behalf, including to assist us in processing that information. Those third parties are required to use the information shared with them in a manner that is consistent with this Notice and are restricted from using the information for any purpose other than those authorized by us. We may also disclose personal information in order to comply with laws or legal process, including subpoenas or agency orders and investigations which we determine are required under appropriate circumstances, and as we reasonably determine necessary or appropriate to protect property, our rights, RxForms’ rights, Total Document Solutions, Inc,  or the rights of others.

We may share non-personally identifiable information, including anonymized data derived from personal information collected from our Website(s), with third parties, including RxForms, Total Document Solutions, Inc., and may otherwise disclose non-personally identifiable information as permitted by law.

We may transfer information covered by this Notice, including Personal Information, in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) of all or part of our business or as part of a corporate reorganization, stock sale or other change in control.

 

Choices and Access

If at any time you wish to access the personal information we hold about you in order to update or modify it, or if you wish to receive no further promotional communications from us, please contact us at the address or phone number listed on the homepage of this Website. You may still receive service oriented, non-promotional communications from us and promotional communications from RxForms, Total Document Solutions, Inc. or other third parties as a result of your interactions or transactions with those third parties.

 

Use of our Website(s) by Minors

Our Website(s) are not directed to individuals under the age of thirteen (13) and we do not knowingly collect personal information from individuals under 13.

 

Contact Us

To contact us regarding this Notice, please use the contact information located on the home page of this Website.

 

Protection of Personal Information

We seek to use reasonable administrative, technical and physical safeguards intended to protect against the loss, misuse, unauthorized access, or disclosure of personal information. It is impossible, however, for us or others to guarantee the safety and security of personal information. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contact Us” section above.

 

Linked Internet Sites

We may provide links to external sites as a convenience to visitors to this website. The inclusion of any link does not imply endorsement of such external website or the products and services offered at such site. We are not responsible for the privacy practices or the content of such websites. Please note that if you link to a third party site from this website, any information you reveal on that site is not subject to this Notice. Therefore, you should consult the privacy policy of each site that you visit.

 

Changes to this Notice

We reserve the right to amend or modify this Notice from time to time. The “Effective Date” legend at the top of this Privacy Notice indicates when this Privacy Notice was last revised. Any changes will become effective when we post the revised Privacy Notice on our Website(s).

For Nevada Residents

We do not sell Covered Information as defined under Nevada law. If you would like to make any inquiry regarding the sale of your Covered Information, please contact [email protected]

 

Additional Information for California Residents

Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), we are providing the following additional details regarding the categories of personal information about California residents that we have collected or disclosed (online or offline) for a business purpose within the preceding 12 months. Please note that this section, “Additional Information for California Residents,” is effective as of January 1, 2020.

(1) We collected the following categories of personal information:

  1. Identifiers, such as name, address, and IP address;
  2. Personal information, as defined in the California safeguards law, such as contact information and financial information;
  3. Characteristics of protected classifications under California or federal law, such as primary language;
  4. Biometric information, such as fingerprints;
  5. Commercial information, such as transaction information and purchase history;
  6. Internet or network activity information, such as browsing history and interactions with our website;
  7. Audio, electronic, visual and similar information, such as call and video recordings;
  8. Professional and employment-related information;
  9. Education information; and
  10. Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

We collect this personal information from you as well as from RxForms, publicly available databases and our joint marketing partners. We may use and share this personal information to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives, as described above in this Privacy Notice under “Personal Information Collected and How It Is Used” and “Information Sharing and Disclosure.”

(2) We disclosed the following personal information to third parties, such as our service providers and affiliates, for our operational business purposes:

  1. Identifiers, such as name, address, IP address and financial information;
  2. Personal information, as defined in the California safeguards law, such as contact information and financial information;
  3. Characteristics of protected classifications under California or federal law, such as primary language;
  4. Biometric information, such as fingerprints;
  5. Commercial information, such as transaction information and purchase history;
  6. Internet or network activity information, such as browsing history and interactions with our website;
  7. Audio, electronic, visual and similar information, such as call and video recordings;
  8. Professional and employment-related information;
  9. Education information; and
  10. Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics;

(3) We have not sold personal information for purposes of the CCPA. For purposes of this section (“Additional Information for California Residents”) of this Privacy Notice, “sold” or “sale” means the disclosure of personal information for monetary or other valuable consideration but does not include, for example, the transfer of personal information as an asset that is part of a merger, bankruptcy, or other disposition of all or any portion of our business.

(4) Beginning January 1, 2020, if you are a California resident, you may request that we:

  1. Disclose to you the following information covering the 12 months preceding your request, pursuant to our obligations under the CCPA: The categories of personal information we collected about you and the categories of sources from which we collected such personal information; The specific pieces of personal information we collected about you; The business or commercial purpose for collecting personal information about you; and The categories of personal information about you that we otherwise shared or disclosed, and the categories of third parties with whom we shared or to whom we disclosed such personal information (if applicable).
  2. Delete personal information we collected from you.

To make a request for the disclosures or deletion described above, please contact us at [email protected] or 1-866-792-6767. We will respond to your request consistent with applicable law. You have the right to be free from unlawful discrimination for exercising your rights under the CCPA. In addition, to the extent required by applicable law, California residents may ask us to provide them with (i) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. To make this request, California residents may contact us as at [email protected]